The WHY of SEO – A Thermal Lifejacket for the Economic Ice Age!

There are many articles written on the HOW of SEO, covering the many and varied aspects of the art of improving your site’s position in search engine ranking pages (SERPs). Whilst most people have heard the term “search engine optimization” and have a vague appreciation (or apprehension) of the hoped-for outcome, surprisingly few people seem to really understand WHY it is absolutely essential.

That includes a depressing number of website designers, some of whom actually tell their clients that SEO is a waste of time and money, and that it’s quite unnecessary these days because Google is smarter than ever before… Au contraire – it becomes more and more critical every day, as website numbers expand exponentially! Lack of knowledge is not confined to website designers, it also includes a number of wanna-be SEO firms who make outrageous claims about their special relationship and affinity with Google etc, but have little idea of what it takes to consistently succeed in attaining Top 30 rankings.

Be very aware that in most cases website design is taught as an Art, not as a Business discipline. Website designers are rarely taught anything about search engine optimization, and few are interested in mastering the skills required to produce optimal results. That’s all very fine and dandy – but it leaves a lot of website owners desperately disappointed in mediocre results! You’ve probably heard the analogy about building a shop in the middle of a forest too, I bet? Seriously, it really does not matter how beautiful the site is – if no one finds it, then it’s just a gorgeous waste of virtual space.

Content is Still King

Regardless of the various conflicting opinions, Google conspiracy theories and misinformation, it comes down to a very simple concept – content quality, and accurate content classification. Content is where many sites fail dismally! The sites that thrive are those with well written, well organised original, interesting and useful content. Don’t copy other peoples stuff. Aside from being illegal, at best it immediately downgrades you to second best… As a general rule, from an SEO perspective, bear in mind the most fundamental issue – Google loathes duplicate content! Read more

A Rose By Any Other Name May Smell as Sweet – But Do YOUR File Names Stink?

File naming is an element of SEO that most people pay little attention to, yet its a crucial issue for two key reasons;

Search Engine Page Results

When a reference to one of your pages shows up within a SERP, there are 3 important cues that can entice a visitor to click the link and visit your site. In order, they are Title, Description and URL – or page file name. Why not give yourself every possible advantage when competing for visitors, by providing accurate and readable file names? It might well be the final push that slides the mouse pointer in your favor.

Search Engine Rankings

Equally, when search engine spiders are mapping your site and trying to figure out what on earth its all about, giving them some accurate information in every possible area would seem like a smart move, right? Keywords in file names are important, and they do make a difference. It might only be one of 100-plus elements in a search engine relevancy algorithm, but the more places you can tick off as being perfect, the better!

The Reality Check

Oddly enough, few people actually do this! Most file names are either a model of brevity, acronymic, cryptic or just plain gibberish! That’s a bit like driving with the handbrake on… Read more

Website Business Risk Management

Is placing all the eggs in one basket, in the form of 1-stop shop website design, maintenance & hosting the best option? In my opinion, it most definitely is not! Keeping all website elements separate is sound business risk management practice!

When you are setting out to establish a new venture on the web, its a daunting task. The terminology is complex and confusing. There are multiple aspects to consider – domain registration, website hosting, web site design, maintenance, search engine optimisation etc. There is a temptation to take the easy option of a one-stop shop, where someone else takes care of all the complicated items that you don’t understand. That way, you get one all-inclusive bill per month. There is an old adage – Jack of all Trades, Master of None! A bigger web design company that does everything rarely does individual things as well as a carefully selected group of specialists in their own fields of expertise.

The relationship between you and your website design company will evolve over time. As you become more knowledgeable (and more demanding) the relationship might even deteriorate! It happens… If you are in a 1-Stop Shop environment, you may be unwittingly placing your web business in potential jeopardy.

Domain Registration

Do it yourself, and you ensure that you actually own the site. If you let your web designer do it for you, and he/she puts his/her name as the registrant, its not your site! Most website designers are aware of this, and take care to protect your interests. Some do not! For a company site, make sure the domain is registered in the company name, not an individuals name. If the office girl registers the site in her name, then leaves without a forwarding address, you’ve got a potential disaster in the making!

Website Hosting

Some web designers offer hosting as part of the package. Its usually a re-seller arrangement, where the designer gets a commission on the monthly hosting fees – as opposed to a server owned and operated by the website designer. Realistically, you are better to shop around and find a hosting package that delivers the functionality you require in terms of site management and software. For example, a classic Apache server with cpanel management, and PHP and MySQL databases will meet most needs. Performance can be an issue – and its not in your best interests to be hosted on a server with 600 other sites.

If you’ve chosen a .com domain, make sure you have hosting in the country that your clients are located in… otherwise, you’ll be excluded from country-specific searches! 

Choosing Website Designers

Its best to develop a design brief – specify your goals and objectives, and give some examples of sites that appeal to you. Circulate the brief to a few designers you’ve selected after reviewing multiple web design sites. Build a chart that compares what each designer offers, at what costs. Engage in dialogue with a short list of 2-3 designers and resolve any issues you did not understand in their responses to your brief.

Finally, pick someone who can talk to you on your level without being condescending. Be firm about separating components such as domain registration, hosting, and design. If the designer is insistent on combining all elements, move them to the bottom of the pile. If they have a particular CMS that they want you to use, ask them if its an open-source system. If not, ask them what happens in the future, if you become unsatisfied with them or the product. All promises should be made in writing, and signed by the CEO… in the form of a legal and binding contract.

Make sure your potential designer is listening to you, and is trying to deliver what you require, rather than what is best for them.

Website Architecture

The web site architecture that you choose can make or break you. In terms of good search engine rankings, the simpler you can make the site, the better. HTML-based sites which allow total control over all page elements will always deliver the best results. If your potential designer is insistent on building the site in Frames, JavaScript, or Flash, or combination thereof, remove them from your list immediately. The rule is “form follows function.” It won’t matter a bit how wonderful your site looks, if no one can find it.  Modest use of JavaScript or Flash is fine… but the search engines can neither read or index anything in either – so it is best to ensure at the outset that your site is not doomed to obscurity!

Website Management

Free-form editing of individual HTML pages is the best option from a search engine optimisation perspective. Its not much more complicated than using a word processor, and uploading the page amendments to the live site is not particularly difficult. However, if you are going to use a Content Management System for maintenance instead, its in your best interests to opt for an Open-Source CMS! With “open source” the software is free, no license fees apply, and anyone can work on it. You own the site content, and can more readily export it to another CMS platform if you don’t like the current one. With an open -source platform, you are not limited to a single designer or developer. If things don’t go the way you want, changing designers or developers is relatively simple.  

Content Management Systems – CMS

Proprietary Content Management Systems (CMS) present a real threat if you become dissatisfied with the developer’s service / performance. “They” own the site, not you, and you are effectively locked in to the package, which usually includes web design, development and hosting. If you want to change suppliers, you may have to abandon your entire development investment and start again from scratch! 

Such an environment usually involves shared hosting on the CMS supplier’s server. This places your site in the midst of multiple other sites all running exactly the same software platform, and often all of the same site type – e.g. e-commerce. This is undesirable from a search engine optimisation point of view.

In my opinion, a CMS system is complete overkill for a site of less than 100 pages – which is most small business sites. This comment applies equally to any totally database-driven solution. Overall, content changes very little – for many pages, it might be an annual revision. Using an HTML editor to make minor page changes requires minimal technical ability, and publishing amended pages via FTP is a trivial exercise. Exceptions to this are e-commerce, dating, portal or similar special purpose site, where you require a pre-designed application such as a shopping cart solution. Even then, combining HTML informational pages with the open-source application is still the best option.

Website Backups

This can be a simple as a monthly download to your PC of the site plus databases. Do not totally rely on your hosting company for site backups! Do not totally rely on your website designer for backups! In the event of a total systems failure, or unresolved dispute, you may be left relying on what data you have at your disposal. As a minimum, you want multiple copies of the site, stored at multiple locations. The live site on your hosting companies server, plus a local copy on your PC, plus a backup copy on your external hard drive, plus a monthly copy on CD or DVD and stored at your Mum’s place should do it! 

Business Resilience

Rule No.1: Do not put all your eggs in one basket! Basically, you need to ensure that you minimise your dependence on any one service supplier. If your web designer goes belly-up, what becomes of your proprietary CMS system? If the hosting company goes out of business, you need to be able to quickly change hosts and servers.  

• use the national domain registrar – more expensive, but they might still be in business next year!

• use open-source software, if you must use a Content Management System! 

• use an independent web designer – if your relationship deteriorates, you can easily switch to another!

• use a independent hosting supplier – if it does not work out, you can change hosting companies!

• use an independent SEO supplier – if it does not work out, pick another!

• use a regular site backup regime – multiple copies in multiple locations!

Doing so substantially insulates you from other’s failings, and ensures you can quickly respond to a change of circumstances. Even in cyberspace, an ounce of prevention is still better than a pound of cure!